Wednesday, July 31, 2019

Hobbes, Locke, Rousseau and Wollstonecraft

Looking to the science of the day, Hobbes determined that there was no soul and attempted to describe human nature as pure mechanics. Human nature was therefore driven by the need to satisfy the physical demands of the body and based on basic passions in life. These are to satisfy physical appetites, to seek power to maintain their wealth and to be superior to others by seeking glory. Hobbes saw the state nature as â€Å"solitary, poor, nasty, brutish, and short. † The state of nature is anarchy, with constant violence (or potential violence) by amoral leaders terrorizing the population.Reason is the answer that will lead to a social contract and government. Individuals will give up their individual rights and freedoms to secure peace. Morality and property can then be dictated by the state, since human nature is not equipped to handle those concepts without conflict. This will allow each person to then pursue their own self-interests without fear of violence. The sovereign au thority is the office or institution of government that is contracted by the people. It is the artificial construct onto which the powers are conveyed by the social contract.The only limits to the sovereign’s powers are self-imposed, since it must exist outside of the population; although it should always strive for the good of the people to remain legitimate. Civil law is dictated by the sovereign. Civil law should be designed to promote well-being and progress for society with appropriate punishments for law breakers. Hobbes believed in an absolute monarchy. By making one man in charge, it would make it easy for the people to understand their roles and obey laws.With no confusing dissension or contrary views, people do not have to waste time and effort making political decisions; after all, that’s why they entered the social contract in the first place. He did not, however, believe in the ‘divine right’ or hereditary kings; the contract was conveyed upon an ancestor, which has no bearing on the legitimacy of the heir to rule. Although Locke’s views are similar to Hobbes’, they are not quite as grim and fearful. Similar to Hobbes, he believes that people are naturally free and equal. Locke believes that man is social by nature and is naturally moral, rational and egoistic.In a state of nature, man will generally act with a mutual trust and respect and honor their commitments and obligations to other. Although he emphasizes these positive traits of humanity, he recognizes that since that is not always the case, people will need to form a type of social contract to preserve their rights and liberties. For Hobbes, natural law is a selfish state where people do not recognize the rights of others’ property and liberty. Locke believes that, although they don’t always act in accordance with it, man inherently knows right from wrong and are capable of acting in a lawful manner.The goal of government is to preserv e the rights to life, liberty, health and property of its society and to pursue the public good even where this may conflict with the rights of individuals. It is also to punish wrongdoers and transgressors of the laws it sets for the common good. Since ones path to salvation and religious preferences fall outside those boundaries, government should not enforce or espouse any one form of religion over another. Class and hierarchy is a natural outgrowth of Locke’s views on property.Credited as the founder of the â€Å"Protestant work ethic†, Locke believed that those who worked hard will possess more. By agreeing to have money be an equalizing factor for trade, this will naturally contribute to some having more wealth than others. This is fine and natural, as long as the producers are working without injustice or injury to others. In retrospect, Locke may be considered the father of feminism. Although he still believed women should be subordinate to men, he also noted t hat women were capable of rationality and equally shared in the paternal power of raising children.Most notably, he claimed that marriage was a contract entered into by both parties and that both should be able to dissolve the contract at will; it took almost 300 years for society to catch up and instigate no fault divorces. Locke believed government should be formed with both an executive and legislative branches. The legislative determines the laws and may assign judicial, or magistrates, to exercise it. The executive is responsible for enforcing the laws and conducting foreign affairs. There should be a system of checks and balances between the two branches, to avoid despotism and illegitimate governments.Since a monarchy puts the power of both branches into one person, Locke believed all monarchies to be illegitimate forms of government. By advocating some form of representative or democratic government, society can insure that there representatives are working in their best int erests. Despotism occurs when either of the two branches of government exceed their authority and begin acting against the benefit of the people. Civil society can then remove the offenders from office through their electoral process or agree to set up a new form of government.When the people are denied these means to choose their government, violent revolution may be the answer. Rousseau believes that the state of nature is solitary existence guided by two principles – self-preservation and compassion. Social interactions were driven by the necessity to satisfy their own needs; war and aggression would be unlikely, since primitive man’s compassion drove him to avoid suffering of others. Civilization and establishment of nuclear families led to the beginnings of society, which corrupted the state of nature and led to human nature.Human nature is based on oppression and inequality, the haves dominating over the have nots. Society and governments were established to prot ect the rights and properties of the few landowners without regard to the rights of the laborers. His path to liberation is paved with a just, moral civil society that works for the benefit of all of its members. People must draw on their compassion and work towards the good of society, rather than selfish goals. In this manner, a social contract can be formed that will benefit all of society.Rousseau’s social contract involves an overhaul of civilization and a community that is willing to that is willing to forfeit all of their rights. Although not necessarily a violent revolution, he suggests that liberated people form a new community and create a government. This moral body of citizens would only consider the greater good and not selfish, private interests. He does not envision this to be without economic inequality, however, as long as it does not interfere with political equality; there should not be a situation where one man is able to buy or sell a vote.The basis of le gislative power is the general will of the people. Although entrance into the community must be unanimous, voting is done by majority. All citizens must participate in open discussion before voting. Votes should only be counted from those expressing the general will; those voting based on selfish interests should be discounted, although no practical way of knowing or enforcing this is described. Since authority and freedoms all reside within the general will, transgressors against the general will can be coerced or forced to liberate themselves.There are underlying conditions necessary for the formation of the social contract. There must be a legislator, a divinely enlightened man who will lead the community into an understanding of its true public interest. He initiates the contract and then retires before he can be corrupted. A civil religion is necessary, one that does not divide the community’s loyalties. The civil religion is founded on the way of life of the citizens, i ncluding customs and traditions. It must include belief in God, immortality of the soul and the social contract.The society must be small, modeled after the polis, and agricultural in nature, rather than founded on commerce or industry. The executive institutions are the bureaucracy of the sovereign. The magistrate lays down the laws and is supported by policeman and jailors. The censor is in charge of compliance with the civil religion, using education to guide people. The censor monitors the arts and sciences to insure people are not whiling away their time and distraction themselves from the common good.Two other offices may be used in exigent circumstances to allow for checks on the government. A tribunate can be used to limit the magistrate or a dictator can be used as supreme commander in war or natural disasters. Government should take the form of a republic, with full participation in the legislature and delegation of authority for the executive. Depending on the wealth and size of the state, monarchy, non-hereditary aristocracy or democracy could be acceptable forms of executive. Rousseau was adamant that men and women were vastly different and should be educated appropriately.Men should learn a trade and how to become an enlightened citizen. Women should learn how to raise children, tend house and be a good wife. He did not consider women rational enough to be citizens. Education is not to be done by rote memorization, but is instead to take the form of exploration and learning through experience. In direct response to Rousseau, Wollstonecraft argues that educating women in the same fashion as men makes them better able to function in the roles of wife, mother and daughter.She argues that virtues are not gender specific, but without equal education, women cannot achieve virtues founded on knowledge. Since education begins in the home and mothers were to raise the children, women must be educated to be better mothers and provide their children with ne cessary education. Wollstonecraft sees human nature as truly equal, including equality between the sexes. The basic capacities of all humans are the same for reason and knowledge and the difference between the sexes has arisen out of the societal constructs that separate them.She supported the concept of a social contract, albeit with the inclusion of women as fully realized citizens. She did not believe that either a monarchy or aristocracy could be a legitimate form of government since it perpetuates the subordination of women. She considers property to be as one of the ills of society because it gives rise to the societal problems, which contribute to keeping women ignorant and subordinate. Civil society must be founded on reason, which women are as capable of as men given the proper opportunities and education.

Tuesday, July 30, 2019

Pearl Harbor Turning Point in History Essay

We chose our topic by making a list of possible topics that interested us and looking at the topics that were suggested by our teacher. We then researched a little bit, reading books and articles about different topics and events that happened in history. We finally decided on The Attack of Pearl Harbor, because it interested us the most. I began my research by going to the library to find out as much information about Japan and America during that era. Then, i began to search online for specific documents that gave insight on the attack on Pearl Harbor. After that, i began to look up video and other primary source documents. From that, my project began to evolve. The road to war between the United States of America and Japan began on the surprise aerial attack on the United States Navy base in Pearl Harbor on December 7th 1941. This was the first step that brought the might United States into the Second World War Relations between the two countries started to detireate in the early 1930’s when Japan started to become aggressive in Asia, mainly in Manchuria in 1931 and tried to start conquering the rest of China into 1937. Japan in 1940 decided to allied itself with the â€Å"Axis† with countries like Germany. This alone made us extremely interested in the topic After deciding on the topic of The Attack Of Pearl Harbor, we researched more about this event by going to the library, researching online, reading books, reading articles, watching videos, and looking at pictures from that day. There were many primary and secondary sources about this topic, which made it easier to research. There were also many pictures, which was surprising considering this event occurred in 1941. We decided to do a website for our History fair project. Once we determined our topic we realized it would be very difficult to find some time to meet up and work on the project, that’s when we thought to do a website. It would easy for both of us to access, since we both have computers at home. Also we don’t have to always meet up to work on it. This gives us both more time to add more information to our website and make it better. Our project about Pearl Harbor relates to the National History Day theme of 2012, turning points in history, because the attack itself was a turning point within a turning point. World War 2 was a turning point in our history because it helped to stop communism and the spreading of Adolf Hitler’s power. And The Attack of Pearl Harbor is a turning point in the war, the point when the United States decided to take part in the war. Before the bombs hit us, we wanted to stay out of the war. But after Japan mercilessly bombed Pearl Harbor, Hawaii, we knew it was time to try to put an end to the axis powers. Without this attack, we wouldn’t have joined the war, and the war wouldn’t have affected us. And without the bombing, the axis powers probably would’ve had a chance of winning, so the US joining the war was a big turning point.

Primal Fear – Psychology Connections

? Psychology 101 Spring 2010 Midterm Please answer the following questions based on the information contained in the movie and place in the drop box no later than 11:59 p. m. on FRIDAY 03/12/10; The film, Primal Fear is a psychological courtroom crime drama based on William Diehl’s novel of the same name. Steve Shagan and Ann Biderman wrote the movie’s adapted screenplay, which was brought to life by director Gregory Hoblit and released in 1996. Richard Gere stars as Martin Vail, a famed defense attorney who volunteers to represent a young boy accused of murder. Edward Norton plays the character of Aaron Stampler, a teenage alter boy charged with the gruesome murder of Archbishop Richard Rushman; who is portrayed by Stanley Anderson. Assistant District Attorney (and ex-girlfriend of Martin Vail) Janet Venable; played by Laura Linney, is assigned to prosecute Aaron’s murder case. Frances McDormand is cast as Doctor Molly Arrington, the Psychologist who discovers that Aaron suffers from Multiple Personality Disorder and has an alternate personality; a violent sociopath who calls himself Roy. Supporting performances: Alfre Woodard portrays Miriam Shoat, the Judge who presides over Aaron’s trial proceedings. John Mahoney is cast as John Shaughnessy, Chicago’s District Attorney. The beloved Archbishop of Chicago is brutally murdered in a gruesome manor; viciously stabbed multiple times, with letters and numbers carved into his chest, his fingers chopped off and eyes gouged out. Aaron Stampler is found fleeing the scene of the crime, covered in the Archbishop’s blood. After an extensive chase, the police eventually catch and apprehend Stampler. Criminal defense attorney Martin Vail watched the live man hunt on television; seeing an opportunity for publicity, Vail instantaneous met with Aaron and volunteered to represent his case. Vail questioned Aaron about the events that occurred before he was charged with The Archbishop’s murder. Aaron claims that he discovered the mutilated body of the deceased Bishop Rushman while attempting to return a book to Rushman’s library. Aaron also saw saw someone standing over The Archbishop’s body, who then attacked him; the last event he recalls before his memory blacked out. Nicknamed â€Å"The Butcher Boy† by the media, it appears that Aaron is already presumed guilty by the public. Martin Vail immediately starts the preparation of Aaron’s defense by gathering information about Aaron Stampler and Archbishop Rushman; Vail also orders a full psychiatric evaluation of Aaron. Assistant District Attorney Janet Venable is appointed to the prosecution Aaron’s case; on behalf of the state, she charges Stampler with first degree murder and seeks the death penalty as punishment. Janet Venable is not only the prosecuting attorney in Aaron’s trail, but also Martin Vail’s ex-girlfriend. Upon Vail’s investigation of The Archbishop, he discovers that Rushman invested money on behalf of the Roman Catholic Church which resulted in large losses of money to the city’s most powerful people; Vail also learned of the numerous death threats that were made to The Archbishop. In an attempt to find the exact cause of his black out and memory loss, Psychologist Molly Arrington performs a thorough psychological evaluation of Aaron. She discovers that years of abuse have caused Aaron to develop multiple personality disorder; Roy, Aaron’s alter ego is introduced to the audience. Martin encounters another of Rushman’s Altar boys, who accuses The Archbishop of sexual abuse and claims that such events can be proved by video recording; this uncovers the sinister truth of Rushman’s demonic secrets. Vail discovers the video in The Archbishop’s home; the tape displays Rushman forcing Aaron, his girlfriend Linda and the other Altar boy to participate in repulsive sexual acts. Vail rushes to the jail cell, confronts Aaron with his discovery, and accuses him of hiding the truth; Vail violently badgers Aaron, attempting to force a confession of guilt. After continuous harassment from Vail, Aaron snaps, causing his alternate persona â€Å"Roy† to surface and fight back against Vail. We learn that â€Å"Roy† killed The Archbishop and Aaron is truly insane. Martin Vail cannot change Aaron’s trial plea from â€Å"not guilty† to â€Å"guilty by reason of mental insanity†, Vail must come up with evidence that will prove Aaron’s innocence. During the trial proceedings, witnesses are questioned and Aaron is cross examined by Martin Vail and Janet Venable. Martin attempts to anger Aaron with the hope that it will trigger the appearance of â€Å"Roy†. After no success, Vail is finished questioning Aaron and Venable begins to ask him about his involvement in The Bishop’s murder. Aaron becomes enraged with Venable’s questions and attitude, he loses control of his anger and â€Å"Roy† replaces Aaron while on the witness stand. â€Å"Roy† curses at Venable, jumps from his seat and attacks Janet; threatening to break the A. D. A. ’s neck. The court officer’s eventually pry â€Å"Roy† from Venable and she is free from harm. â€Å"Roy† is handcuffed, taken from the courtroom and locked back into his jail cell. Judge Shoat pronounces Aaron Stampler medically ill and the trial is declared a mistrial. Martin Vail goes to Aaron’s cell and relays the good news; he will not be convicted of murder or face the death penalty and will instead be placed in a mental health facility. Upon leaving the jail cell, Vail is questioned by Aaron, who wonders if Ms. Venable’s neck is ok, and wants Vail to tell her he’s sorry for trying to harm her. Vail nods, and begins exiting the cell and comes to the realization that since the personality of â€Å"Roy† took over Aaron’s psyche while in court, he could not have known about his violent attack on Janet. Vail realizes that this means Aaron was faking his alternative personas and he tricked everyone into believing his innocence. Vail questions Aaron who admits to the fabrication of his entire act and claims that he murdered Archbishop Rushman in cold blood and got away with it. Martin Vail realizes he helped Aaron get away with murder; however he says nothing and slowly walks from the jail onto the street outside. â€Å"Primal Fear’s† main character is criminal defense attorney Martin Vail. Vail is a debonair, self-satisfied, egotistical legal hotshot; he flaunts his accomplishments, arrogance and enjoys seeing his name in the headlines. When Vail discovers a high profile murder case involving the mutilation of an Archbishop, he races at the opportunity to defend Aaron Stampler, the teenage boy accused of the crime. Vail’s character flaws are instantly presented to the audience, initially portraying a narcissist who’s only invested in defending Aaron for personal gain. After their interactions, Vail is troubled by his belief that Aaron is innocent. Martin Vail is motivated into unselfishness by the purity of Aaron Sampler. We begin to see the complexity of Martain Vail’s personality, and the multi-dimensions of his character. After indulging in hard liquor at a bar with a reporter, a candid conversation allows the audience to observe an extremely honest and sincere glimpse of the true virtues which motivate Martin Vail. During this vulnerable moment, Vail declares that he truly believes in the notion that all people are innocent until proven guilty, in the basic goodness of people; and he has faith that not all crimes are committed by bad people, some very, very good people do some very bad things. Judging Martin Vail’s initial actions during the start of the movie would result in a negative opinion Vail; we see him as selfish, cynical and corrupt. However, as Aaron’s story unravels and hidden secrets are revealed, we see Vail’s â€Å"multiple personalities†, and he evolves into a person with righteous morals and motives. â€Å"Primal Fear† has numerous victims who suffered because of the actions of other characters. The initial victim is Archbishop Rushman who is the victim of Aaron’s murder. However, another perspective could claim that Aaron was the victim of Bishop Rushman’s sexual abuse. Martin Vail could be seen as a victim of Aaron’s devious performance that tricked Vail and the court into believing in his insanity and innocence. Yet, the initial fame-loving behavior of Martin Vail and the selfish motives which encouraged his eagerness to represent Aaron Stampler was deceitful and Aaron’s best interest were exploited to better benefit Vail; these actions victimize Aaron. Psychology is used in â€Å"Primal Fear† in numerous ways. The movie’s main characters develop with complexity and are multidimensional in their emotions and behaviors. The film’s tagline; â€Å"sooner or later a man who wears two faces forgets which one is real†, explains this idea best. Our main characters all have multiple â€Å"faces†, and as the plot of Primal Fear develops, each character is faced with discoveries and revelations that change their ideas and alter their moral beliefs. Juxtaposition is literally exploding from every scene of this movie; and psychology can help us understand the motivations behind the characters actions. Martin Vail is initially a self obsessed, fame seeking, egotistical hotshot lawyer; who only does things that benefit him. As the film develops, events cause Vail to expose the more sincere parts of his motivations; as the outcome of Aaron’s trial looks grim, Vail literally portrays another side of his personality and we see a man who truly believes in the innocence of Aaron. This belief encourages Martin to work for the benefit of Aaron, and not concern himself with gaining any type of self profit. We see a transformation of Martin Vail as his actions go from selfish to selfless. The beloved and holy Archbishop Rushman is viewed as a savior and hero. When Rushman is found murdered, the media and people of Chicago paint image of Bishop Rushman as divine, righteous and saintly. Once again we discover information that changes our opinion of The Bishop from black to white. After Aaron’s fellow Altar Boy admits that Bishop Rushman had a dark, sinister secret; and he secretly forced Aaron, his girlfriend and him to perform numerous sexual acts on film. The Archbishop went from being regarded as holy to sexually satanic. The character of Aaron Stampler best portrays the ideas of psychology. Initially appearing weak and innocent, the stuttering Choir Boy illustrates a convincing story that causes the other characters and the audience to believe him. After appearing to have multiple personality disorder; Aaron is taken over by his alternative persona â€Å"Roy†, a violent sociopath who admits to murdering Archbishop Rushman. Aaron and Roy are complete opposite in their demeanor, actions and behaviors. At the end of the film we find that Aaron’s mindset it really that of Roy, and he had faked his entire shuddering and weak alternate personality. Martain Vail discovers this information too, and although he knows Aaron is a cold blood killer, he exits the jail and does not confess Aaron’s trick to anyone. Maybe Vail feels bad for Aaron because he was sexually abused, and he believes that Aaron killed the Archbishop because he terrorized his life; Vail may not think Aaron is an evil person, just a good person who did a very, very bad thing.

Monday, July 29, 2019

Electroinc contract law Essay Example | Topics and Well Written Essays - 2500 words

Electroinc contract law - Essay Example The main procedure to be followed will be culling research based on the electronic signature's safety to be fit into one of the three categories in the thesis. The main objective of the project is to establish the relative safety of the electronic signature by looking at its reliability, enforceability, and the possibility of it being used illegally. The scope of the project is limited to the electronic signature. In data collection and tools, a variety of resources will be available for use, including scholarly journals, periodicals, books, newspapers, the news media, and the Internet. Ethical standards, of course, do apply, and this writer will be citing all sources where necessary and give credit where credit is due. Statistical analysis will only play a role if it is crucial to the research. Here, definition and discussion of contracts and contract law will be delved into; the dissertation will be going in-depth into applicable case law. A contract, by definition, is "[a]n agreement between two or more persons which creates an obligation to do or not to do a particular thing. Its essentials are competent parties, subject matter, a legal consideration, mutuality of agreement, and mutuality of obligation."3 Additionally, a contract Contracts may be one of three types: express (an agreement brought about by words); implied-in-fact (an agreement brought about by conduct); or implied-in-law, also known as a "quasi-contract" (which is "not a true contract but an obligation imposed by a court despite the absence of a promise in order to avoid an injustice."5 Chapter 3. The Electronic Contract and Electronic Contract Law. Here, a definition of the electronic contract and electronic contract law will be examined, while a further discussion of specific case law will be probed in the dissertation. An electronic contract is "a written agreement between parties that is presented through software being installed in your computer or transmitted by means of the Internet, whether it is: presented on a webpage; sent through e-mail; or

Sunday, July 28, 2019

Supply Change Management Essay Example | Topics and Well Written Essays - 750 words - 1

Supply Change Management - Essay Example At the heart of supply chain is information; such that its efficiency and effectiveness depends on a company’s ability to create, process, and communicate information from both ends of the chain ensuring that the right things get to the right places, at the right time.2 However, information can often be distorted, with fluctuations increasing as the supply chain moves from customers, ordering products and services, to manufacturers and suppliers of raw materials, compromising a company’s ability to manage information.3 In this respect, the Internet, as an enabling technology with the ability to automate the supply chain, integrate business activities, supply real-time data, and reduce costs presents a powerful resource to improve SCM. One of the biggest challenges companies are facing insofar as SCM initiatives are concerned is streamlining the supply chain to reduce cycle time without having to maintain high inventory levels. On one hand, these goals can often be conflicting such it will be difficult to provide on-time delivery of products without maintaining high inventory levels; while on the other hand, such operations can be difficult to maintain given high holding costs, warehouse and production-line storage costs, and insurance costs among others.4 In order to resolve this, companies have traditionally resorted to forecasting customer demand and matching inventory levels to these forecasts, as much as possible. However, given the uncertainties and fluctuations in the supply chain, this can often lead to inefficient operations and customer dissatisfaction. In this respect, Internet-enabled SCM strategies, by automating the supply chain and linking the supply chain activities presents an effective and effici ent way to reduce cycle times, reduce inventory levels, and reduce costs. Looking at the example of Dell, and its Command and Control Model, one can illustrate how an

Saturday, July 27, 2019

Business Plan Term Paper Example | Topics and Well Written Essays - 2000 words - 1

Business Plan - Term Paper Example Furthermore, the company’s integrated sales team is highly experienced and ensures providing world class services to the clients and customers. In the world of globalization the company is looking forward towards expanding its base to reach out to all the communities around the US and the world. The market analysis provides a clear picture about the emerging industry throughout the world. Mobile phones have become an important medium of communication with variety of features incorporated within. The industry is one of the largest profitable segments amongst all other necessity products. Orange Mobile Communication’s prime objective is to provide customers, especially the younger generation with technologies that have not been introduced by any other competitor. Its focus towards customers will ensure better understanding of the buying pattern. This will enable the company in minimizing stocks and manufacture those products that are highly in demand. Moreover, the external supply chain will ensure effective deliverables within the prescribed period. Telecom Industry is booming in recent times. The product has changed its category from luxury to necessity goods due to the convenience it provides to the users. The effect of internationalization has therefore, ensured many big players to launch unique features in order to increase the sales of the mobile phones. The employees are committed towards achieving the goals of the organizations and value its principles for competitive market growth and sustainability. The company, Orange Mobile Communications is committed towards providing high quality products with unique features at affordable prices. Furthermore, it is dedicated in providing high level services to its customers and clients by ensuring convenient locations of retail stores and efficient and effective solutions. Orange Mobile Communications is determined in becoming the

Friday, July 26, 2019

Evaluation of Zara, UK Essay Example | Topics and Well Written Essays - 1500 words

Evaluation of Zara, UK - Essay Example According to the report Zara is able to access large quantities of stock based on its leveraging and access to finances. It is a boosting factor for its production targets, by which it stands to gain through the economy scale. Majority of its competitors do not have stable cash flow, hence they do not hold as much stock as Zara. An Example of such competitors is Mango. The second strength for Zara is the establishment of market and research through which it produces relevant and fast moving products and services. Zara keeps a good track of the market products and identifies the relevant needs and specifications of customers. Zara does a proper market study through its marketing promotions and gathers the consumer opinions to enable the production sector to adopt the emerging customer requirement. Fast fashion business has thus favored Zara since it began its implementation of flexibility in production brands.This essay stresses that  Zara, like other fast fashion chain stores in th e UK has its weaknesses, which poses a risk of losses and a decline in its overall performance. Zara runs a number of chain store subsidiaries in various parts of the UK, which are managed from a central administrative point. This leads to interference with the decision making processes. It means the decision making teams have to assess the situations of the chain stores distributed in many parts of the region before making proper decisions.

Thursday, July 25, 2019

Problems in the national curriculum for Pre-K-16 in the USA Research Paper

Problems in the national curriculum for Pre-K-16 in the USA - Research Paper Example One of the key reasons as to why a national Pre-K 16 curriculum would actually improve the quality of education as there is the overall continuum of education between K-12 and other post-secondary education system being followed at colleges as well as universities. It has also been argued that a lot of students actually entering the country’s college and university system are significantly unprepared for reading, writing as well as mathematics. These deficiencies can create the significant disadvantage for the students because of the gap between the high school competencies and readiness for college. There is, therefore, a critical misalignment between K-12 and post-secondary standards and it can create the significant disadvantage for the youth.   One of the common pitfalls of having a national Pre-K-16 curriculum is the lack of information regarding the overall expectations of various stakeholders involved. The misalignment between the goals and expectations of teachers an d institutions at both the post-secondary education institutions actually can make the case for development of national curriculum stronger. There is also a lack of shared knowledge as well as standards which can ensure uniform assessment of the students at various levels.   The implementation of the national pre-k 16 curriculum can therefore actually allow the development of a, therefore, by of assessment where less and less students will be required to enroll into remedial courses when they enter into post-secondary education.

Wednesday, July 24, 2019

What it takes to be a superior human being in Confucianism Essay

What it takes to be a superior human being in Confucianism - Essay Example According to Confucius, a superior human being listens to the critique with an evaluative attitude and does not turn a deaf ear to something that does not sound pleasing. Superior human beings search for truth and do what is proper in a particular situation at hand. Superior human beings make unbiased decisions and accordingly, do not have anything to expect from others. This is the reason why they always remain satisfied. â€Å"The superior man wouldn't recommend or promote a person based only on his words, nor would he ignore a man's words because of his behavior†. They do not get involved in controversies against other people and remain calm and quiet. Confucius held the opinion that individual’s inability to perceive and handle the reality is the fundamental cause of social disorder. Quite often, people call one another with wrong names. When things are not called by their proper names, this promotes social disorder. In Confucianism, a superior human being is the one who calls things by their proper names because calling things by incorrect names does not let the language remain consistent with the truth. This keeps the affairs from being carried on to success. When this happens, music and other proprieties can not flourish which in turn makes the punishments awarded improperly. As a result of this, people become troubled and can not work. Thus, a superior human being necessarily calls things by their proper names and makes sure that his speech is carried out appropriately.

Pick one of the approaches of either realism, liberalism, Essay

Pick one of the approaches of either realism, liberalism, International Society or International Political Economy to show how c - Essay Example The veracity of Wendt’s positing will thus be analyzed in the ensuing discussion that is to materialize forthwith. For one, Wendt’s postulation can be seen to be true, given that it acknowledges the place of realism in international relations. Realism acknowledges the state as the most important actor in the field of diplomacy and international politics. Because of this, national governments are the most important players in international politics, in lieu of non-state actors such as international organizations (e.g., Amnesty International and the Red Cross) and eminent persons such as the Pope. Similarly, Wendt’s standpoint can also be vindicated by the credibility of constructivism in international relations. In international relations, constructivism advances the notion that important aspects of diplomacy and global politics are socially and historically contingent, rather than being inevitable consequences stemming from human nature and the dynamics of world politics. The truthfulness in Wendt’s postulation is predicated upon the fact that the state is a unitary and rational player in international relations. By being a unitary and rational player, it is meant that states speak with one voice. ... According to Jackson (2007), the standpoint immediately above validates Wendt’s postulation to the effect that the US and Soviet Union could unpredictably end the Cold War and their inimical relations because this is the very historical development that took shape. It is true that the US and the Soviet Union ended the Cold War, with the tearing down of the Berlin Wall on November 9th, 1989 and the Re-Unification of Germany on October 3rd, 1990 being done to this effect. Since then, relations between the US and members of the Soviet block have been active and relatively stable, though there have been instances of tension, as was seen in 2008 when Russia invaded Georgia, following Tbilisi’s attempts to re-exert authority and control over its breakaway regions, Abkhazia and South Ossetia. The immediately foregoing illustrates that states are the chief actors in international relations and that they are unitary and rational in their actions. The US, having its domestic acto rs such as the Congress (just as the Soviet Union) and local political games, is a matter that does not hinder it from identifying its chief national interest (Jervis & Art, 1985). The Soviet Union and the United States, having the prerogatives to end the Cold War if they had wished to, is a matter that is underscored by them being the very participants who stoked the Cold War tension against each other. This is well illustrated by the Cuban Missile Crisis, which took place between 16th and 28th of October 1962, as the most serious Cold War standoff between America and the Soviet Union. Having discovered the Soviet Union’s intention to position nuclear missiles in the Socialist Cuba, the US dispatched naval blockade to stop Soviet Union ships from varying missiles to Cuba. On

Tuesday, July 23, 2019

Southern Cuisine Essay Example | Topics and Well Written Essays - 1250 words

Southern Cuisine - Essay Example The term ‘barbeque’, according to Tar Heel Magazine, originates from the name of a North Carolina bar that operated in the 1800’s. The establishment advertised its name as Bar-Beer-Cue-Pig because it had pool tables (Cue), served liquor and beer (Bar/Beer) and specialized in roasted pig. Pork was a main staple of Southerners’ diet during that time because pigs were easy to maintain, inexpensive, easy to transport and by all accounts, delicious. â€Å"In the pre-Civil War period, Southerners ate, on average, five pounds of pork for every one pound of beef† (Gray, 1982: 27). Pigs don’t need a fence like cows do; they could be turned out to a forest then re-caught when the supply of food ran low. The slaughtering of a pig meant that it was time for a party. All of the neighbors, most supplying a side dish, would be invited or invite themselves to join in the feast. â€Å"In the south, barbeque is pig; slow smoked, chopped, and served on white br ead or buns. Side dishes usually include slaw which is often packed in the bun with the barbeque and hush puppies – small pieces of cornbread deep fried. Slaws vary from mild white to spicy red† (Allison, 2007). Other sides include potato salad with mustard or mayonnaise base, baked beans and possibly a green bean casserole. Roasted corn-on-the-cob is popular particularly in South Texas. Watermelon is a popular dessert following a barbeque. The tradition of barbeque in the South emanated from these types of congregations and had been well-established by the beginning of the 1800’s. It was â€Å"in the fifty years before the Civil War that the traditions associated with large barbecues became entrenched. Plantation owners regularly held large and festive barbecues, including ‘pig pickin’s’ for slaves† (Hilliard, 1972: 59). A church picnic in the South, then as well

Monday, July 22, 2019

The Comparison of Automated and Manual Control System Essay Example for Free

The Comparison of Automated and Manual Control System Essay Nowadays, with the development of information technology, almost every company has involved in the widely used of computer technology to deal with their daily business transactions. From this point, the control framework has mainly divided into two basic categories: one is manual control which requires an operator to activate or deactivate the control device. Another is automated control which regulates the business activities without much human intervention (Protiviti, 2011). In this section, we discuss the benefits and shortcomings of these two methods and compare them. Automated control The standardized, computerised automated control system is no doubt a good choice in terms of the large companies. It can reduce the risk result from the external and internal influences so that the company can save the unnecessary cost (Protiviti, 2011). One of the examples is Nordic bank, which applies more than 5,000 internal and external controls in its processes that dealing with technology, operation and financial. The total yearly saving is about 2,905,000 (Dutta, A. amp; Dopp, D. , 2011). However, the limitation of automated control is also obvious. Because of the complexity of the application of this system, companies should take special training for personnel so that people know how to use it. This comprises a relatively high cost for the entity. Manual control The manual control system is most widely used in the small business because of its simplicity and great sense of control that gives to the business owner. This could be illustrated by using the example like grocery which only carries a small amount of business date to process. For simplicity, the owner can easily keep track with daily business transactions by using a manual system and there is no need for the owner to spend time and money to learn the complex software. Furthermore, the manual control system is also likely to give the business owner an impression that every transaction is in control. Instead of using computer to deal with the orders, the owner could manage the process on his own (Carr, J. amp; Cohen, G. ,2008).. However, the disadvantages of manual control can also be obvious. Firstly, it may require massive labour force to maintain. It may needs continuous monitoring to make sure that the inventory is sufficient and every transaction has been correctly recorded. Secondly, human errors are unavoidable as the system relied heavily on the actions of people. As a consequence, additional cost is likely to happen in the proc essing of correcting (Carr, J. amp; Cohen, G. ,2008). Recommendations From the analysis above, it shows that both manual and automated control has advantages and disadvantages but they achieve the same goal. It’s almost impossible to decide which one is prior to the other. It depends on the scale of the business to choose the proper size. Small and medium businesses may prefer manual control due to its limited cost and simplicity. However, large corporations is likely to apply automated control system, which is more efficiency and helpful to minimize mistakes made by operators.

Sunday, July 21, 2019

Gas Chromatography Mass Spectrometry Environmental Sciences Essay

Gas Chromatography Mass Spectrometry Environmental Sciences Essay Gas chromatography-mass spectrometry (GC-MS) is a method that combines the features of gas-liquid chromatography and mass spectrometry to identify different substances within a test sample. [6] Gas chromatography (GC) and mass spectrometry (MS) make an effective combination for chemical analysis. [5, 10] The use of a mass spectrometer as the detector in gas chromatography was developed during the 1950s by Roland Gohlke and Fred McLafferty. These sensitive devices were bulky, fragile, and originally limited to laboratory settings. The development of affordable and miniaturized computers has helped in the simplification of the use of this instrument, as well as allowed great improvements in the amount of time it takes to analyze a sample. In 1996 the top-of-the-line high-speed GC-MS units completed analysis of fire accelerants in less than 90 seconds, whereas first-generation GC/MS would have required at least 16 minutes. This has led to their widespread adoption in a number of fields. [6] GC-MS theory and principle The Gas Chromatography/Mass Spectrometry (GC/MS) instrument separates chemical mixtures (the GC component) and identifies the components at a molecular level (the MS component). It is one of the most accurate tools for analyzing environmental samples. The GC works on the principle that a mixture will separate into individual substances when heated. The heated gases are carried through a column with an inert gas (such as helium). As the separated substances emerge from the column opening, they flow into the MS. [3] The GC separates the constituents of a sample as previously described, but as the gaseous sample exits the column and enters the Mass Spectrometer, it is bombarded with electrons that cause the molecules to become unstable and break down into charged fragments. The positive ions are collected and separated on the basis of their mass / charge ratio.   Various analyser types are available depending on what is being studied.   We have both a quadrupole type MS and an ion trap type MS available. The resulting mass spectra permit the identification of the analytes.   A typical detection limit would be 10 picograms which make it much more sensitive than the flame ionising detector on a GC. [2] To effectively use GC/MS evidence one must understand the process.   First, the GC process will be considered, and then the MS instrument will be presented.  [5] Gas chromatography In general, chromatography is used to separate mixtures of chemicals into individual components. Once isolated, the components can be evaluated individually. In gas chromatography (GC), the mobile phase is an inert gas such as helium. The mobile phase carries the sample mixture through what is referred to as a stationary phase. The stationary phase is a usually chemical that can selectively attract components in a sample mixture. The stationary phase is usually contained in a tube of some sort. This tube is referred to as a column. Columns can be glass or stainless steel of various dimensions. The mixture of compounds in the mobile phase interacts with the stationary phase. Each compound in the mixture interacts at a different rate. Those that interact the fastest will exit (elute from) the column first. Those that interact slowest will exit the column last. By changing characteristics of the mobile phase and the stationary phase, different mixtures of chemicals can be separated. Further refinements to this separation process can be made by changing the temperature of the stationary phase or the pressure of the mobile phase. The capillary column is held in an oven that can be programmed to increase the temperature gradually (or in GC terms, ramped). This helps our separation. As the compounds are separated, they elute from the column and enter a detector. The detector is capable of creating an electronic signal whenever the presence of a compound is detected. The greater the concentration in the sample, the bigger the signal. The signal is then processed by a computer. The time from when the injection is made (time zero) to when elution occurs is referred to as the retention time (RT). While the instrument runs, the computer generates a graph from the signal. This graph is called a chromatogram. Each of the peaks in the chromatogram represents the signal created when a compound elutes from the GC column into the detector. The x-axis shows the RT, and the y-axis shows the intensity (abundance) of the signal. [1] Figure: schematic diagram of gas chromatography 3.1 Mass spectrometry Mass spectrometry (MS) is a technique used for characterizing molecules according to the manner in which they fragment when bombarded with high-energy electrons, and for elemental analysis at trace levels. Therefore, it is used as a means of structural identification and analysis. Its widest application by far, is for the structural elucidation of organic compound. MS involves the ionization (conversion of molecules into positively charged ions) and fragmentation of molecules. Various methods are available to effect such a process: e.g. (i) Electron impact ionization, by far the most common mode used, (ii) Chemical ionization, (iii) Field ionization or (iv) Fast atom bombardment. In the more commonly used electron impact (EI) mode, the sample molecules are bombarded in the vapour phase with a high-energy electron beam in the instrument known as a mass spectrometer. This process generates a series of positive ions having both mass and charge, which are subsequently separated by deflection in a variable magnetic field according to their mass to charge (m/z) ratio. This results in the generation of a current (ion current) at the detector in proportion to their relative abundance. The resulting mass spectrum is recorded as a series of lines or peaks of relative abundance (vertical peak intensity) versus m/z ratio. The sample is introduced into the inlet system, where it is heated and vaporized under vacuum, and then bled into the ionization chamber (ion source) through a small orifice. Sample sizes for liquids and solids range from milligrams to less than a nanogram, depending on the detection limits of the instrument. Once the gas stream from the inlet system en ters the ionization chamber, it is bombarded at right angles by an electron beam (70 eV) emitted from a hot filament. Only Ëœ20eV is needed to remove one electron from the molecule, to create M+, the remainder is used to fragment the molecular ion into a mixture of radical cations, cations and free radicals. The positively charged ion fragments are then forced through a series of negatively charged accelerating slits towards the mass analyser, where separation of these ion fragments takes place. This analyser tube is an evacuated curved metal tube through which the ion beam passes from the ion source to the ion collector. In early instruments, the fragment ions were deflected in a curved path by a magnetic field only. Mass separation depended on the magnetic field strength, the radius of curvature of the magnetic field and the magnitude of the acceleration voltage. The introduction of an electrostatic field after the magnetic field in later instruments permitted higher resolution so that the mass readings could be obtained to four decimal places. In present day instruments, this double focusing system has been further modified to optimize resolution and most instruments now use a quadrupole mass analyser to effect separation of the ion fragments. The ions are collected one set at a time, with the aid of collimating slits, in the ion collector, where they are also detected and amplified by an electron multiplier. Mass spectral data is recorded on computer. Most mass spectrometers are computer controlled nowadays, and scans from mass ranges 12 to > 700 amu, Can be performed in seconds. [4] Figure: schematic diagram of mass spectrometry 4. Instrumentation of GC-MS The insides of the GC-MS, with the column of the gas chromatograph in the oven on the right. The GC-MS is composed of two major building blocks: the gas chromatograph and the mass spectrometer. The gas chromatograph utilizes a capillary column which depends on the columns dimensions (length, diameter, film thickness) as well as the phase properties (e.g. 5% phenyl polysiloxane). The difference in the chemical properties between different molecules in a mixture will separate the molecules as the sample travels the length of the column. The molecules take different amounts of time (called the retention time) to come out of (elute from) the gas chromatograph, and this allows the mass spectrometer downstream to capture, ionize, accelerate, deflect, and detect the ionized molecules separately. The mass spectrometer does this by breaking each molecule into ionized fragments and detecting these fragments using their mass to charge ratio. Figure: GC-MS schematic These two components, used together, allow a much finer degree of substance identification than either unit used separately. It is not possible to make an accurate identification of a particular molecule by gas chromatography or mass spectrometry alone. The mass spectrometry process normally requires a very pure sample while gas chromatography using a traditional detector (e.g. Flame Ionization Detector) detects multiple molecules that happen to take the same amount of time to travel through the column (i.e. have the same retention time) which results in two or more molecules to co-elute. Sometimes two different molecules can also have a similar pattern of ionized fragments in a mass spectrometer (mass spectrum). Combining the two processes makes it extremely unlikely that two different molecules will behave in the same way in both a gas chromatograph and a mass spectrometer. Therefore when an identifying mass spectrum appears at a characteristic retention time in a GC-MS analysis, i t typically lends to increased certainty that the analyte of interest is in the sample. [6] Figure: schematic of GC/MS 4.1 Inlet system Samples are introduced to the column via an inlet. This inlet is typically injection through a septum. Once in the inlet, the heated chamber acts to volatilize the sample. [6] 4.1.1 GC-MS interface In this GC-MS system, the link between the two instruments is called an interface; it is like a jet separator, whose purpose is to (1) enrich the sample and (2) adjust the vacuum to the high vacuum conditions needed for MS analysis of the column eluent. [11, 9] After separation of our components by the GC, we need away to introduce this sample into MS- interface. An ideal interface should be Qualitatively transfer all analyte Reduce pressure flow/from chromatograph to level MS can handle Not cost an arm (or a leg) No interface meets all requirements The major goal of the interface is to remove all of the carrier gas from- the majority of the effluents. Interface should cover Molecular separator Permeation separator Open split Capillary direct [7] 4.1.2 Molecular separator It is the most popular approach when packed columns are used and based on the relative rate of diffusion. In this the smaller molecules will diffuse more rapidly and most will miss the MS entry jet. The larger molecules will diffuse more slowly will tend to lead the MS entry jet. [7, 11] Figure: molecular separator Advantages of molecular separator It is relatively simple and inexpensive approaches Disadvantages Rate of diffusion is molecular weight dependent If jet becomes partially plugged, you can end up with an excellent carrier gas detector [7] 4.1.3 Permeation interface A semi permeation membrane is placed between the GC effluents and the MS The major problem with this approach is Membrane selectively based on polarity and the molecular weight slow to respond. Only a small fraction analyte actually permeates through the membrane. [7] Figure: permeation membrane 4.1.4 Open or split interface In a split system, a constant flow of carrier gas moves through the inlet. A portion of the carrier gas flow acts to transport the sample into the column. [6] The chromatographic column leads to a T-shaped that contains a smaller diameter tube. A platinum or deactivated fused silica capillary also leads to this tube and goes into the mass spectrometer source. The capillary is kept into the vacuum sealed device and is heated to avoid condensation. The T-shaped tube is closed at both ends but is not sealed, so that pressure remained equal to the atmospheric pressure. A helium gas is continuously passed to avoid any reaction of the gas. [9] The MS pulls the analyte in about 1mL/min through a flow restrictor. If flow is above that the excess is vented. If it is below the He from the external source is pulled in. it is the best source for that have flows close to1mL/min like capillary columns.[7] Figure: open or split interface Advantages Any gas producing source will be used. Relatively low cost and easy to use. Disadvantages Sample leaves columns in split. Split changes as flow change. Split system is preferred when the detector is sensitive to trace amounts of analyte and there is concern about overloading the column [7] 4.1.5 Capillary direct interface This coupling consists of having the capillary column directly entering the spectrometer source by a set of vacuum- sealed joints. Here the pumping is not the problem because the capillary is very long. A length of at least 1.5m is necessary for the column with inside diameter of 0.25mm. [9] If we limit the GC to the capillary column only, the MS can actually use all column effluents. [7] The carrier gas flow gets directed to purge the inlet of any sample following injection (septum purge). Yet another portion of the flow is directed through the split vent in a set ratio known as the split ratio. [6] Figure: capillary direct interface Advantages Low cost simple device No dead volume No selectivity Disadvantages Limits flow range that column can be used Limits the column ID that can use Part of column lost which serve as a flow restrictor[7] 4.2. Vacuum system In order to the MS process to work, it must be conducted under vacuum condition. The major reason for this is to increase the mean free path. The average distance that ions or molecules will travel before colliding with another ion or molecule. A high mean free path is to ensure predictable and reproducible high sensitivity and reliable mass analysis. [7] Since a vacuum is required to work a detector; Detectors are design to use the vacuum as an insulator Large voltage are used in the MS Operation of the detector in the absence of the vacuum that can cause severe damage Most instrument prevent operation if the vacuum is not high enough A vacuum is produced by using a combination of the two pumps- two stage vacuum pumps. The rotary pumps produced vacuum 102-104torr. These are the turbomolecular or diffusion pumps work in the range of 105torr. These are actually like the compressor. 4.2.1 Turbomolecular pump It relies on the series of blades or the air foils that tend to deflect the gas. It able to produce the clean vacuum in few hours and reliable Disadvantage It is expensive, short life time, can become noisy Figure: turbomolecular pump 4.2.2 Oil diffusion pumps It is another important type of the pump that produce high vacuum. These are reliable, maintenance free and quite but take much time and due to poor design oil enters into the vacuum. [7] Figure: oil diffusion pumps 4.3. Ionization A number of ionization techniques available Figure: types of ionization 4.3.1 Types of ionization After the molecules travel the length of the column, pass through the transfer line and enter into the mass spectrometer they are ionized by various methods with typically only one method being used at any given time. Once the sample is fragmented it will then be detected, usually by an electron multiplier diode, which essentially turns the ionized mass fragment into an electrical signal that is then detected. The ionization technique chosen is independent of using Full Scan or SIM. [6] 4.3.1.1 Electron Ionization By far the most common and perhaps standard form of ionization is electron ionization (EI). The molecules enter into the MS (the source is a quadrupole or the ion trap itself in an ion trap MS) where they are bombarded with free electrons emitted from a filament, not much unlike the filament one would find in a standard light bulb. The electrons bombard the molecules, causing the molecule to fragment in a characteristic and reproducible way. This hard ionization technique results in the creation of more fragments of low mass to charge ratio (m/z) and few, if any, molecules approaching the molecular mass unit. Hard ionization is considered by mass spectroscopists as the employ of molecular electron bombardment, whereas soft ionization is charge by molecular collision with an introduced gas. The molecular fragmentation pattern is dependant upon the electron energy applied to the system, typically 70eV (electron Volts). The use of 70eV facilitates comparison of generated spectra with Na tional Institute of Standard (NIST-USA) library of spectra applying algorithmic matching programs and the use of methods of analysis written by much method standardization Chemical Ionization. [6, 10] Figure: EI graph Figure: EI source 4.3.1.2 Chemical Ionization In chemical ionization a reagent gas, typically methane or ammonia is introduced into the mass spectrometer. Depending on the technique (positive CI or negative CI) chosen, this reagent gas will interact with the electrons and analyte and cause a soft ionization of the molecule of interest. A softer ionization fragments the molecule to a lower degree than the hard ionization of EI. One of the main benefits of using chemical ionization is that a mass fragment closely corresponding to the molecular weight of the analyte of interest is produced. Figure: CI source Positive chemical Ionization In Positive Chemical Ionization (PCI) the reagent gas interacts with the target molecule, most often with a proton exchange. This produces the species in relatively high amounts. Negative Chemical Ionization In Negative Chemical Ionization (NCI) the reagent gas decreases the impact of the free electrons on the target analyte. This decreased energy typically leaves the fragment in great supply. [6, 7] Figure: comparison of graph obtain from EI and CI 4.4 Mass analyzer A mass analyzer or filter is the portion of the mass spectrometer that is responsible for resolving different mass fragments. Typically all ions will move with same kinetic energy (1/2mv2). Some aspects of these accelerated ions are exploited as the basis for resolving them. 4.4.1 Types of mass analyzers There are following types of mass analyzers Magnetic Electrostatic Time of flight Quadrupole mass filter Quadrupole ion storage(ion trap) The last two types are most commonly used in GC/MS systems although time of flight making a come back [7, 6, 10] 4.4.1.1 Quadrupole mass filter It consists of four rods. Figure: rods of quadrupole Rods operate in pairs (x or y) and each carries a voltage. Only ions of proper m/z value can successfully traverses the entire filter (z axis). The high pass rods filter out ions with too low of an m/z. the low pass filter outs the ions with too high of an m/z value. [7] Figure: schematic of quadrupole 4.5 Detector Ion detection Once the ions are separated, we need a way to convert them to a response that can be used. An electron multiplier is the most common type of detector used. It is a continuous dynode type of detector. The inner surface of the detector is electroemassive material. When struck by ion electrons are ejected. Due to increasing potential, the electrons are accelerated and when they strike another surface, even more electrons are ejected. This significantly amplifies our signals. [7] Figure: detector 4.6 Data system Data system is the heart of our GC/MS system. Without it we would have no way to deal with the vast amount of information that even a single GC/MS analysis produce. Inexpensive fast desktop are the single most important advance in GC/MS. [7] Figure: data system 4.7 Method of analysis The primary goal of instrument analysis is to quantify an amount of substance. This is done by comparing the relative concentrations among the atomic masses in the generated spectrum. Two kinds of analysis are possible, comparative and original. Comparative analysis essentially compares the given spectrum to a spectrum library to see if its characteristics are present for some sample in the library. This is best performed by a computer because there are a myriad of visual distortions that can take place due to variations in scale. Computers can also simultaneously correlate more data (such as the retention times identified by GC), to more accurately relate certain data. Another method of analysis measures the peaks in relation to one another. In this method, the tallest peak is assigned 100% of the value, and the other peaks being assigned proportionate values. All values above 3% are assigned. The total mass of the unknown compound is normally indicated by the parent peak. The value of this parent peak can be used to fit with a chemical formula containing the various elements which are believed to be in the compound. The isotope pattern in the spectrum, which is unique for elements that have many isotopes, can also be used to identify the various elements present. Once a chemical formula has been matched to the spectrum, the molecular structure and bonding can be identified, and must be consistent with the characteristics recorded by GC/MS. Typically, this identification done automatically by programs which come with the instrument, given a list of the elements which could be present in the sample. A full spectrum analysis considers all the peaks within a spectrum. Conversely, selective ion monitoring (SIM) only monitors selected peaks associated with a specific substance. This is done on the assumption that at a given retention time, a set of ions is characteristic of a certain compound. This is a fast and efficient analysis, especially if the analyst has previous information about a sample or is only looking for a few specific substances. When the amount of information collected about the ions in a given gas chromatographic peak decreases, the sensitivity of the analysis increases. So, SIM analysis allows for a smaller quantity of a compound to be detected and measured, but the degree of certainty about the identity of that compound is reduced. [6] 5. Applications 5.1. Environmental Monitoring and Cleanup GC-MS is becoming the tool of choice for tracking organic pollutants in the environment. The cost of GC-MS equipment has decreased significantly, and the reliability has increased at the same time, which has contributed to its increased adoption in environmental studies. There are some compounds for which GC-MS is not sufficiently sensitive, including certain pesticides and herbicides, but for most organic analysis of environmental samples, including many major classes of pesticides, it is very sensitive and effective. 5.2. Criminal Forensics GC-MS can analyze the particles from a human body in order to help link a criminal to a crime. The analysis of fire debris using GC-MS is well established, and there is even an established American Society for Testing Materials (ASTM) standard for fire debris analysis. GCMS/MS is especially useful here as samples often contain very complex matrices and results, used in court, need to be highly accurate. 5.3. Law Enforcement GC-MS is increasingly used for detection of illegal narcotics, and may eventually supplant drug-sniffing dogs. It is also commonly used in forensic toxicology to find drugs and/or poisons in biological specimens of suspects, victims, or the deceased. 5.4. Security A post-September 11 development, explosive detection systems have become a part of all US airports. These systems run on a host of technologies, many of them based on GC-MS. There are only three manufacturers certified by the FAA to provide these systems, one of which is Thermo Detection (formerly Thermedics), which produces the EGIS, a GC-MS-based line of explosives detectors. The other two manufacturers are Barringer Technologies, now owned by Smiths Detection Systems and Ion Track Instruments, part of General Electric Infrastructure Security Systems. 5.5. Food, Beverage and Perfume Analysis Foods and beverages contain numerous aromatic compounds, some naturally present in the raw materials and some forming during processing. GC-MS is extensively used for the analysis of these compounds which include esters, fatty acids, alcohols, aldehydes, terpenes etc. It is also used to detect and measure contaminant from spoilage or adulteration which may be harmful and which is often controlled by governmental agencies, for example pesticides. 5.6. Astrochemistry Several GC-MS have left earth. Two were brought to Mars by the Viking program. Venera 11 and 12 and Pioneer Venus analysed the atmosphere of Venus with GC-MS. The Huygens probe of the Cassini-Huygens mission landed one GC-MS on SaturnHYPERLINK http://en.wikipedia.org/wiki/SaturnsHYPERLINK http://en.wikipedia.org/wiki/Saturnss largest moon, Titan. The material in the comet 67P/Churyumov-Gerasimenko will be analysed by the Rosetta mission with a chiral GC-MS in 2014. 5.7. Medicine In combination with isotopic labeling of metabolic compounds, the GC-MS is used for determining metabolic activity. Most applications are based on the use of 13C as the labeling and the measurement of 13C/12C ratios with an isotope ratio mass spectrometer (IRMS); an MS with a detector designed to measure a few select ions and return values as ratios. [6]

Opening A Cafe In Moscow Russia Marketing Essay

Opening A Cafe In Moscow Russia Marketing Essay We are a newly established company in food and drink industry. We plan to set up our first cafà © shop in a business area in Moscow, Russia. We want to differentiate ourselves from our competitors by providing high product quality and high service quality. Our cafà © shop is not only a place for people to enjoy life but also a suitable place to work. Russia is a very different in culture (Euro-Asia) comparing to other western countries. It changes so quickly that we need to work deeply on our marketing plan to adapt to this fast changing market. 2. Market Analysis 2.1. The Market of Russia Russia is the worlds largest country in terms of area, stretching from the Baltic to the Pacific across 10 time zones, with an estimated population of 144 million. Russia is one of the fastest growing emerging markets at present with a GDP growth of 7 percent in 2008. Revenue from crude oil and natural gas exports and strong domestic demand are contributing to a booming economy, making it the bright spot in an otherwise challenging region. Russia ranked third, in A.T. Kearneys Global Retail Development Index 2008, which qualifies it as one of the most attractive retail markets for international investors. Robust income growth, a reduction in unemployment, consistent government policy and a rapidly increasing middle class offer optimistic expectations for the future development of retailing in Russia. 2.2.The Market of Moscow ¼Ã‹â€ where we want to set up our first cafà ©Ã‚ ¼Ã¢â‚¬ ° Moscow is the capital and the largest city of the Russian Federation. It is also the largest city in Europe, with the Moscow metropolitan ranking among the largest urban areas in the world. Moscow is a major political, economic, cultural, religious, financial, educational, and transportation centre of Russia and the world. 2.2.1. Population According to the 2002 Census the population of the Moscow was 10,382,754, however, this figure only takes into account legal residents. Substantial numbers of internal migrants mean that Moscows population is still increasing. 2.2.2. Economy Moscow is a major economic centre and is home to the largest number of billionaires in the world, which is the reason why we choose Moscow to start our Cafà © chain business before expand to other cities of Russia. Since a significant portion of Russias profits and development is concentrated in Moscow as many multi-national corporations have branches and offices in the city, we may consider whether to target this segment of white-collar working class by providing a special quieter area in our coffee shop especially for them, with Wi-Fi free of charge, making them feel that our coffee shop is a suitable place to work while enjoying their coffee break. 2.2.3. Crime However, while the overall stability has improved in the recent years, crime continues to remain a problem hindering business development. Pick-pocketing is frequent in Moscow, as well as burglary from vehicles. Organized crime in Moscow and Russia in general, has often been involved with drug trafficking, cyber crime, prostitution, and financial crimes. Thus, we have to consider the security level when we are selecting the location of our coffee shop(s), not only for the safety of our shop itself, but for the safety of our employees and our customers. 2.2.4. Transportation Air There are five primary commercial airports serving Moscow: Sheremetyevo International Airport, Domodedovo International Airport, Bykovo Airport, Ostafievo International Airport and Vnukovo International Airport. We may consider whether we open a coffee shop inside the Sheremetyevo International Airport or/and the Domodedovo International Airport, as Sheremetyevo International Airport is the most common entry point for foreign passengers, handling 60% of all international flights, while Domodedovo International Airport is the leading airport in Russia in terms of passenger throughput, and is the primary gateway to long-haul domestic and CIS destinations and its international traffic rivals Sheremetyevos. Metro Local transport includes the Moscow Metro, a metro system famous for its art, murals, mosaics, and ornate chandeliers. Today, the Moscow Metro contains twelve lines, mostly underground with a total of 177 stations. The Moscow Metro is one of worlds busiest metro systems, serving more than nine million passengers daily. Again, when selecting the location of our coffee shop, we have to take into account the transportation factor. We must choose a place where it is not only easy to recognize but also convenient to arrive at. 2.2.5. Internet User Internet penetration is lower than in Western countries, although it is developing at a fast pace in Russia, and is currently at 30.2%. The number of internet users has risen from just 220,000 in 1995 to 42,936,000 users in 2007. Service providers are expanding beyond their traditional markets in Moscow and St. Petersburg into Russias regions. Although still low at around 38%, PC penetration improved rapidly from less than 1% in 1990. Continued growth in the home ownership of PCs will spur further development in the number of internet users as PC ownership and internet development are closely linked. Possession of PC and growth of internet users: 2002-2007  ¼Ã‹â€ Source: Euromonitor International from national statistics/ITU ¼Ã¢â‚¬ ° 3. Industrial Analysis 3.1. Foodservice Industry in Russia Cafà ©s and restaurants account for 37.3% of the industrys value in 2007. 3.1.1. Market Value Forecast The compound annual growth rate of the industry in the period 2007-2012 is predicted to be 5.1%. 3.1.2. Market Volume Forecast The compound annual growth rate of the industry volume in the period 2007-2012 is predicted to be 0.3%. From the above data, we can see that the market volume for the next 5 years is expected to grow steadily but low in growth rate, In 2012, the Russian foodservice industry is forecast to have a volume of 5,112.1 million transactions, an increase of 1.7% since 2007, while the market value during this period will enjoy a healthy growth. In 2012, it is forecast to have a value of $6.5 billion (165.6RUR billion), an increase of 28.3% since 2007. That is to say, the market will be in a trend with low volume of transactions but can generate higher value. This information will lead us to differentiate our cafà © shop from other common coffee shops by providing high quality of products and service with comparatively higher prices. 3.2. Hot Drinks Industry in Russia Coffee sales proved the most lucrative for the Russian hot drinks market in 2007, generating total revenues of $2.5 billion, equivalent to 64.1% of the markets overall value. In comparison, sales of tea generated revenues of $1.3 billion in 2007, equating to 33.5% of the markets aggregate revenues. 3.2.1. Market Value Forecast The compound annual growth rate of the market in the period 2007-2012 is predicted to be 2.2%. 3.2.2. Market Volume Forecast The compound annual growth rate of the market volume in the period 2007-2012 is predicted to be 0.9%. In 2012, the Russian hot drinks market is forecast to have a value of $4.3 billion, an increase of 11.3% since 2007, and a volume of 285.8 million kg, an increase of 4.7% since 2007. Again, the above data justifies our decision of entering Russia market, as coffee still remains the most popular and important hot drinks among Russians. Buyer Power Self-realized muscovite people with high consumption potential Spontaneous group of people buying compulsively Needs and wants change very quickly 3.3.Porter five forces Indirect Competitors Retail stores and malls New Players New large groups like Starbuck chain look at enter the market Long time to enter the market because of barrier of laws and government Number of new players already in the market Foodservice Industry Russia Number of new companies, choice offered to the customer Higher growth in value than in volume Differentiation in product quality and visibility Brand building is key for this market very competitive market Services alliances (suppliers) Necessity to make alliances with suppliers to survive Importance of having good quality food at low price  ¼Ã‹â€ Source ¼Ã… ¡DataMonitor Published September 2008) 3.4. SWOT analysis STRENGTHS WEAKNESSES Strong market growth Purchasing high quality raw materials give us a competitive advantage Being able to adapt our product and business model to the market needs and wants customer changes Strong market study to verify our assumptions on the field and later on adaptation through regular surveys Strong operation process Alliances with suppliers Staying aware of the different cultures that exist in Moscow Strong values in accordance with customers own values (e.g. on quality respect) Time to implement the structure due to our lack of market knowledge Seasoned industry (week-end and days off for holidays because of business area) High cost for commodities (high level of equipment required) Build a partnership with business partners can be long and not solid enough Lack of stability of human resources OPPORTUNITIES THREATS Taking into account the market changes High capacity for adaptation Having a leading strategy In Moscow will put us one step ahead from competitors, is a key factor to create a new trend Create a team spirit in the company that keep Faithful the human resources Government regulation: Competitors like Starbuck Coffee with a financial advantage Market demand difficult to evaluate 4. Strategies Our strategy is a market penetration strategy, focusing reaching a new customer market niche. Current products New products Current Markets Market penetration Strategy Product-development Strategy New Markets Market development Strategy Diversification Strategy Source: Strategies for diversification by Igor Ansoff Our approach is to enhance relationships with our customers, the self-realized people that it corresponds to middle-aged people with a high consumption potential. 4.1. Objectives (a 5-year Plan) Investment: 100,000 euros for the first cafà © shop Timetable: Time actions results T0 +6 months Marketing study T0 + 12 months Preparation for the establishment of our first cafà © in Moscow Get everything done before operation (place, suppliers, HR, etc) T0+30 months (to be consolidated) (Breakeven point) (estimated after 18 months of operation) operation of our first Cafà © shop and consolidation At least to reach breakeven T0+36 months Find investors and prepare to open the second cafà © shop Open the second cafà © in the same city T0+ 60 months Find investors and prepare to open more cafà © shop Expend more cafà © shops in other cities in Russia Quantifiable Average number of customer per day Number of days of operation per year (5 days / week) Total sales per year Estimated profit after 2 years of operation (5%) 300 400 250 days 500,000 euros 25000 euros per year Achievable We think that our objectives are achievable and this lowest estimate will be consolidated. 4.2. Segmentation/Targeting To be useful, market segments must rate favorably on five keys criteria: It has to be measurable, substantial, accessible, differentiable and actionable. (Source Kotler Keller Marketing management second edition) The segment, we have chosen for this marketing plan complies with those criteria. Our target is the Self realized groups of Customers: What are their characteristics? Self-realized group is middle-aged people with a higher proportion of women. They have a high consumption potential. Their values go to life quality and healthcare. On the opposite of innovators group or spontaneous ones, they dont like advertisement. They want to make their own choice based on the facts they have access. What are our assumptions regarding to the benefits this type of customers want to find when entering in our Cafà ©? The list of characteristics we need to measure thanks to a marketing survey before applying to our Cafà © are the followings. Quality 1st Quick to get Comfortable when having more time Segmentation Customer type Benefits Innovators Spontaneous Ambitious Self-realized Settled Traditionalists Thrifty High quality drinks/food 3 1 5 1 5 2 6 High quality service 4 2 6 2 6 1 6 Relaxing area 2 5 4 4 2 4 5 Nice working area (with wi-fi) 6 6 1 3 4 6 5 Nice place to meet people 1 3 2 6 1 5 4 Takeaway/Phone order delivery service 5 4 3 5 3 3 4 Segment B A C A C D D Targeting: We want to target segment A which include Spontaneous and self-realized people. The second largest group, the Spontaneous, is dominated by men and singles, and they often buy goods impulsively. The Self-realised are middle-aged people, with a higher proportion of women, and a high consumption potential. This important group tends to be irritated by advertising, valuing quality and pays attention to healthcare. Explanation of the customer types in segmentation: Region-Media, specialists in Russian advertising, have conveniently identified seven types of consumers in this market. The growing group of Innovators are mainly based in Moscow, prefer to spend their free time involved in sports activities and active leisure and eat out in restaurants featuring exotic cuisine. The second largest group, the Spontaneous, is dominated by men and singles, and they often buy goods impulsively. The cluster of the Ambitious is smaller, and relies on advertising when looking for a product. The Self-realized are middle-aged people, with a higher proportion of women, and a high consumption potential. This important group tends to be irritated by advertising, valuing quality and pays attention to healthcare. The largest group are the Settled (25% of consumers in Russia and 21% in Moscow), a rather traditional group with great brand affinity: innovations barely interest them. The Traditionalists pack a low consumer potential, as half of them are retired and lo yal to retail outlets that have survived since Soviet times. The last and smallest cluster, Thrifty, mainly shops in discount shops. (Source: www.euromonitor.com Top 10 consumer trends in Russia) 4.3. Positioning To convince customers of our targeted segment that coming in our cafà © will offer the benefits they need. To spontaneous and self-realized people in Moscow that our cafà © shop is a nice place for both working and relaxation, because it offers products and services in high quality, free wi-fi access, takeaway/ phone order delivery services, 4.4. Designing the Offer ( Marketing Mix) 4.4.1. Products We offer high quality drinks and healthy food with first rate raw material. For us, products must be natural and fresh. Examples: Coffee ¼Ã… ¡ The basic offer contains, cappuccino, latte and espressos made with grains from different countries as Brazil, Italia, Colombia or Kenya. Chocolate: Our Caramel Chocolate is a creation with cold chocolate, whipped cream and a drizzle of hot caramel syrup. The Canadian chocolate is made with dark chocolate and cranberries. Tea: Our basic offer is represented by international flavour as Green tea and white tea from Japan and China and yellow tea, a very rare and delicate blend from China. The last one is Ceylon tea, a black tea from Sri Lanka. We also offer flavoured teas as Jasmine tea from India, a combination of green tea and oxidized jasmine flowers. The Mint tea from Morocco is Gunpowder tea in which is added, during the infusion, fresh mint leaves and sugar. And finally, Earl Grey tea that is a tea blend with a distinctive flavour and aroma derived from the addition of oil extracted from the rind of the bergamot orange, a fragrant citrus fruit. Our Cafe Menu COFFEECHOCOLATE Espresso The essence of coffee extracted into a concentrated one ounce beverage Espresso Macchiato A shot of espresso marked with a dollop of foamed milk Traditional Cappuccino Espresso combines with a velvety milk foam. _ 1/3 espresso _ 1/3 steamed milk _ 1/3 frothed milk Mocha Espresso with foamed milk with chocolate syrup or powder added Latte Espresso combines with steamed milk, topped with a small amount of milk foam. _ 1/3 espresso _ 2/3 milk Americano Espresso diluted (after brewing) with an equal portion of hot water Latte Art Latte Rosetta Hot Chocolate Mexican Chocolate Canadian chocolate Caramel Chocolate TEA Bushells, Earl Grey, English Breakfast, Irish Breakfast, Vanilla, Arctic Fire. Herbal Teas: Red Zinger, Chamomile, Lemon, Peppermint Ceylon tea: a black tea from Sri Lanka Green tea yellow tea: from China White tea: from Japan Jasmine tea: from India Mint tea: from Morocco SOUP Tomato Dill Soup Creamy tomato soup with chunks of sweet tomato. Topped with sour cream. Chicken Tortilla Soup Steamy chicken broth loaded with smoked chicken, jack and cheddar cheeses, tortilla strips and scallions. Potato Cheese Soup Rich and creamy potato soup topped with jack and cheddar cheeses, bacon and scallions. Hot borchtch (à Ã¢â‚¬ËœÃƒ Ã‚ ¾Ãƒâ€˜Ã¢â€š ¬Ãƒâ€˜Ã¢â‚¬ °): Traditional Russians soups made with beetroot, beans, cabbage, carrots and beef with thick dark bread. Butternut Squash and Sage Soup Olive oil, onion, squashes, fresh sage, chicken broth , salt and freshly ground black pepper Shrimp and Basil Bisque Unsalted butter, onion , carrots , celery , bay leaf, long-grain rice, chopped tomatoes, basil leaves, heavy cream, salt and freshly ground black pepper White Bean and Rosemary Soup with Roasted Garlic Croutons Unsalted butter, olive oil, onion, carrots, celery, vegetable broth, fresh rosemary Creamy Potato Soup with Sour Cream, Bacon and Chives Bacon, onion, garlic, potatoes, chicken broth, salt and freshly ground black pepper , sour cream, Cheddar cheese ,chives Wintertime Tomato Soup with Grilled Cheese Croutons Olive oil, celery, carrot, tomatoes, crushed tomatoes, tomato paste, vegetable broth, bay leaf, cream salt and freshly ground black pepper Stracciatella (Italian Egg Drop Soup) Chicken broth, eggs, grated Parmesan cheese, plus more for garnish, semolina flour, spinach, parsley, nutmeg, salt and freshly ground black pepper Mushroom Solyanka: cabbage with vinegar, tomatoes, and cucumber pickles, with little brine, mushrooms, onions, lemon skin. SALAD House Salad Mixed field greens with hearts of palm, red cabbage carrots. Served with your choice of a Candle dressing. Classic Caesar Romaine lettuce with herbed croutons in a creamy caesar dressing and sprinkled with toasted dulse. Chicken Salad Mixed leaves, chicken pieces, cucumber, tomato, corn, boiled egg and dijon mustard dressing Soba Noodle Salad Soba Noodles, ginger grilled tofu, shiitake mushrooms, edamame, julienne carrots, radish and sesame seeds over mesclun with a creamy wasabi dressing. Roasted Pear Salad Arugula, roasted pears, shaved fennel, cashew-tofu cheese and toasted walnuts. Served with a cranberry vinaigrette dressing. Aztec Salad Bi-color quinoa, black beans, red onions jicama topped with spiced pumpkin seeds and barbequed grilled tempeh. served over mixed field greens with a toasted cumin vinaigrette. Buffalo Chicken Salad Fried chicken tossed with spicy Buffalo sauce and served over a bed of mixed greens with Bleu Cheese crumbles, mushrooms, tomatoes and eggs. Best with Bleu Cheese dressing. California Bleu Salad Fresh mixed greens topped with Bleu Cheese crumbles, spicy sugared walnuts and fresh strawberries. Served with Bleu Cheese toast. Best with Sweet Balsamic Vinaigrette dressing. Hawaiian Chicken Shrimp Salad A skewer of spicy grilled shrimp and tender diced chicken tossed in a sesame marinade. Served atop fresh mixed greens with tomatoes, sweet pineapple chunks, walnuts and toasted coconut. Best with Asian Sesame dressing. Monterey Chicken Salad Herb seasoned or Cajun-style chicken atop fresh mixed greens with bacon and egg, tomatoes, jack and cheddar cheeses. Best with Honey Mustard dressing. Spinach Goat Cheese Salad Leaf spinach, red onions, mushrooms, bacon and egg with goat cheese, topped with spicy sugared walnuts. Best with our Hot Bacon Vinaigrette. Asian Sesame Salad Diced fried chicken tossed in our sesame marinade over mixed greens, red onions, tomatoes and mandarin oranges. Topped with Asian noodles. Best with Asian Sesame dressing. Smoked Chicken Cobb Salad Smoked chicken atop mixed greens with tomatoes, black olives, red onions, jack and cheddar cheeses and crumbled bacon. Best with Ranch dressing. Provence Salad Chicken, ham, corn, peppers, cheese, cucumber, tomato, egg, mixed salad with a whole grain mustard and herbs de Provence dressing Nordic Salad Smoked salmon from Norway, egg, salad, sorrel, chives and raspberry vinegar Scallop Caviar Salad Fresh scallops, sevrugas caviar, endive, cider vinegar and saffron SMOOTHIES and HEALTH DRINKS Orange, Banana or Berry Smoothie Milkshakes Banana, Strawberry, Mango and Kiwi with pieces of white and dark chocolate on the top. Vitamin Power Strawberries, kiwifruit, yoghurt, soy milk, wheat germ and honey (high in vitamins) Pick Me Up Banana, pineapple juice, coconut milk, yoghurt, honey, wheat germ and ice (energy booster) San Pellegrino Still or sparkling water Freshly Squeezed Orange Apple or Cranberry juice Glass of Milk DESSERTS Carrot Cake Decadent Chocolate Cake Daily Cheese cake Sweet Potato Pie Seasonal Fruit Crumb Pie Chocolate Mousse Pie ( For the detailed price, we have to consolidate it during the first 6 months of detailed marketing study) 4.4.2. Services Our employees are well trained waiters and waitresses. They will always welcome customers with warm smile and serve you in a very polite manner. We also offer takeaway or phone order services for people in a hurry. We just want to provide as much convenience as possible to meet our customers needs. 4.4.3. Price According to our marketing research, the average cost for drinks is around 100RUB (3euros), desserts for 100RUB (3euros), a good meal costs about 400RUB (12euros) for one person, etc. As we are a cafà © with better products and services, we would price our products above average, say: CoffeeChocolate: 5-8 euros Drinks: 3-8 euros Tea: 5-10 euros Soup: 5-8 euros Salad: 5-10 euros Desserts: 3-8 euros 4.4.4. Place (distribution) We plan to find a place near the business area because our main target is business people who care about quality of the products and services. In our future planning, we would like to develop our cafà © business in Russia through franchising after we have established the model of our cafà © brand, of course, this idea should be based on the good operation result of our first cafà © shop. 4.4.5. Promotions As we are a totally new cafe shop in Moscow, it is very necessary to use effective ways to make us known to Moscow people. We plan to use the following methods to promote ourselves: Advertising Advertise our cafe shop on magazines such as business magazines, food magazines, etc. and newspapers Advertise our cafe through radio, so that Moscow people can get the information during breakfast time, driving a car, etc. We do not plan to do advertisement, for it is too expensive for us, however, radio ads is a comparatively cheaper way. Showing billboard-type ads in business areas Using transit ads on buses, subways and commuter trains Internet Marketing We decide to build up our own website in order to provide as much information as we can to attract more customers. Sales Promotion Establish customer management system. Offer a fidelity card for customers when reaches a certain amount of consumption. And each time they consume in our coffee shop, they earn points into his card. The earned points can be used as cash to pay for the products they buy in our cafe shop. Offer coupons occasionally Offer free goods according to different national holidays (eg. Valentines Day; Christmas, etc. 5. Action Plan Research has shown that: Relationship Marketing is the ongoing process of identifying and creating value with individual customers and then sharing the benefits from this over a lifetime association. It involves Understanding, focusing and management of ongoing collaboration Between suppliers and selected customers For mutual value creation and sharing Through interdependence and organizational alignment. (From Gordon, Relationship Marketing, pg9.) To implement our strategy with this approach we need to focus on customer benefits on a long time scale basis. The action plan has been established using this approach. What Objectives Benefit When Who/Lead Team organization Organize the whole team. What are the objectives, the milestones, people in chargeà ¢Ã¢â€š ¬Ã‚ ¦ Project Manager (PM) Align the project strategy with the business customer expectations Be align on a same set of objectives Going the same way. PM Project Launch Start the new project and let it know Project team/PM Describing the process and the people involved Be aware of the advantages each one has to forecast and organize in advance. Understand the constraints and possibilities offered by the process. By knowing who is doing what and for which purpose, people can improve the whole process Taking into account the customer survey Designing the offer, adapt the menu Adapt to the consumer requirements Designing the offer

Saturday, July 20, 2019

Essay --

Fear, suffering, danger, pain, and torture. These are all of the feelings that an abused animal feels. Only five states have had law officials directly take action against animal abuse. These states being: Idaho, Hawaii, Kentucky, Mississippi and North Dakota. Animals are abused to their deaths everyday. These owners or abusers have no appreciation for human or animal life at all. The abusers have been lucky enough to get away, with such a serious and cruel crime. And only facing the minimum punishment, or sometimes no punishment at all. Animals have just as much rights to live a happy abuse free life just like many of us do. Animal abusers need to face harsher consequences, before it begins a problem out of hand. In the following essay you will be able to comprehend and realize how bad these abused animals feel everyday. One of the first steps in saving animals and  ­creating effective laws is understanding what animal cruelty really is. There are two types of cruelty: Passive cruelty and Active cruelty. Passive cruelty is when the abuse happens as a result of neglect. It might s...

Friday, July 19, 2019

A Case for Open Borders Essay -- Human Right Argumentative Persuasive

A Case for Open Borders In his address to a joint session of Congress on January 8, 1918, President Woodrow Wilson declared freedom of the seas in times of peace and war. Looking back, it seems ridiculous to think that anyone could challenge the right of individuals to navigate the oceans freely. However, fast-forward to the twenty-first century and we can see an analogous debate over the issue of immigration rights, with territorial borders being the main topic of discussion. The system of immigration in the United States is complex and oftentimes restrictive, and while revisions to the system usually include increasing quotas or other solutions to let in certain groups of people who deserve special consideration (such as those whose skills are needed in a particular field), they are still very limited solutions. The obvious question that arises from letting in some people but not others is that of fairness. Is the accident of birth or luck of being in the right place at the right time enough to justi fy restrictive citizenship to a select few? I would argue not. I intend to argue that a commitment to human rights entails the position that borders ought to be open in order to guarantee other human rights, especially the right to migrate. In order to understand why a commitment to human rights includes a commitment to open borders, we must understand why the right to migrate is a human right. This can be proven with a simple logical syllogism. We must first assume that all individuals have equal natural rights in the state of natural law, or the very primitive sense of man before government was formed. Locke defines the state of natural law as â€Å"a state of equality†¦ all the power and jurisdiction is reciprocal, no one h... ...of his statement, however, Walzer is claiming that fulfilling this urgent need (or right) should only be done if it is convenient to the other party. This is a contradiction to human rights, as they should be inherent and not â€Å"granted† but demanded â€Å"without embarrassment or shame† . Indeed, restricting borders is the act of convenience and if it is done for reasons other than emergencies (such as possible spread of infectious diseases) is a violation of a human being’s right to migrate. Giving rights to citizens for the sole reason of being citizens and denying citizenship to some effectively denies rights to that group. Human rights belong to individuals, not citizens. Humanity has faced so many obstacles to human rights that it will surely transcend lines on maps, because we are committed to human rights and this entails a commitment to a position of open borders.